A Synergy of Domain and Technical know-how

Outsourcing has moved from a niche technology management tool to a mainstream, strategic weapon for many firms. As the move to multi-sourced environments accelerates, outsourcing becomes the new business-critical process, requiring everyone who buys, sells or manages IT services be "re-skilled" in this new methodology.

DreamQuest is a business process and IT services company, with the winning combination of technology and domain expertise, to deliver unique solutions that improve your business performance.

Model: Onsite - Offshore Model. Offshore from India guarantees a low-cost path to continuous service improvements. BPO: Legal, Human Resource, Accounting.

DreamQuest helps you manage your processes, giving you the critical time you need to focus on your core business.

Based on our industry expertise and experience, we offer the following BPO services:

• Legal Domain

DreamQuest was floated to become a leading Legal Process Outsourcing Company. We are in constant quest of evolving into a forward-thinking firm, accommodating the business growth of our clients and our surrounding communities. DreamQuest's impressive legal team boasts of multi-disciplinary attorneys and legal staff; exhibiting diversity, creativity, and integrity, which have made our firm a force to reckon with.

Our offerings include:

• Intellectual Property Law
• Conveyancing
• Remortgage
• Employment Law

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• Finance / Accounting

With global competition escalating day by day, your organization needs to be able to focus on its core competency in order to achieve business success.

DreamQuest enables you to perform to your optimal potential by handling all your back-end accounting and financial services. Based on our in-depth domain expertise in finance, DreamQuest is able to provide these services with greater accuracy in shorter processing times. By outsourcing these routine functions to DreamQuest, you can gain crucial time and resources, while cutting costs.

Our offerings include:

• Invoice Processing
• Accounts Payables
• Accounts Receivables
• Reconciliation with Clients & Banks
• Correspondence Management

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• HR Services

When you need to save valuable people-time and conserve multiple resources, DreamQuest HR Services can help you 0handle everything from records management to payroll processing. DreamQuest utilizes trained and experienced HR professionals to intelligently manage your day-to-day HR functions through seamless integration of people, processes and technology.

DreamQuest offers short and long-term services to provide clients with increased flexibility and control over their outsourced processes.

Our offerings include:

• Payroll Processing
• Benefits Administration
• Records and Documentation Management

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• Technical Help Desk

Access the best of high-end technical skills enhanced with effective customer management capabilities through DreamQuest’s Technical Help Desk Services. Based on our extensive experience in operating technical support centers for clients worldwide, we offer clients high-end remote network/application management and support you can rely on.

Our offerings include:

• Order Fulfillment
• Troubleshooting
• Technical Support (telephonic / email)
• Warranty Support
• Billing Support and Inquiries
• Overall Customer Service

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