The Next Generation of Business Tools

From Systems Integration to Administration, Network Design to Security, DreamQuest offers clients a single entity to obtain quality turnkey IT solutions. We believe in providing state-of-the-art technology, which you can rely on today and tomorrow. All our services are available in both models - on-site as well as offshore, CTR-24x7.

DreamQuest. For quality support that’s "On Time and On the Money".

• Managed Services

When you need it done right

If you're looking for professional, end-to-end project management, look no further than DreamQuest. Bringing you cost-effectiveness, flexibility and product-focused capabilities, DreamQuest's Managed Services add tremendous value to every project. Whether you require onsite, offsite or a combination, DreamQuest has both the manpower and the facilities to deliver.


• Highly skilled professionals
• Back office technical support (Repository of Knowledge)
• Uninterrupted service
• Immediate replacement of the resource
• Support from alliances
• Proactively monitor
  • Network performance
  • Identify the bottlenecks
  • Recommend solutions
• Co-ordinate with various service providers
• Scheduled project reviews
• Customized offering
• Single point of contact for all IT needs
• Follow the best industry practices




IT Help Desk

DreamQuest provides professional support solutions to help you set up an IT Help Desk, based on our extensive experience in operating support centers for clients worldwide. These services include onsite and offshore Help Desk, single-point user contact, incident management, asset and configuration management, problem management, software distribution, software license management and change management.

Server Management

When you need assistance in the day-to-day management of your Windows and Unix servers, turn to DreamQuest. DreamQuest will be constantly on the job either ramping up your existing systems or evaluating newer applications, to ensure your server delivers the critical business applications vital in keeping your business on its feet.

• Server Monitoring
• OS Management
• Application Management
• Server Upgrade
• Server Consolidation
• Backup Management




Desktop Management

Regardless of the size of your company, offloading the non-critical function of maintaining your desktops can save you time and money. DreamQuest’s desktop management services cover installation, configuration, break down maintenance, upgradation, desktop-related software, office applications, anti-virus software, client email software and any other standard software which you require.

Messaging Infrastructure Management

In today's business world, messaging is no longer restricted to simple email. From internal /external communications and instant messaging, to project management, tracking and collaboration, messaging is today a critical function in every business environment. With end-to-end messaging services including design, installation, implementation, monitoring and support, DreamQuest helps you minimize productivity losses arising due to downtime of your messaging infrastructure.

• Administration of Mailbox Servers
• Administration of Front-end Servers
• User Account Management
• Backups Management
• Monitoring Mail queues
• Managing Mailboxes
• Virus Protection and Content Filtering
• Forecast Messaging Hardware Requirements




IT Security Management

To stay competitive, you need to stay in control of your information. But protecting critical information is a challenge that never ends. DreamQuest range of managed security services helps lighten your load, allowing you to focus on your core business. We also give you round-the-clock support based on our service level agreements to manage your IT security 24x7.

• Managed Firewall Services
• Managed VPN Services
• Managed IDS Services
• 24x7 Support
• Service Level Agreements
• Incident Handling
• Alert Handling
• Reporting

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• Support Services

When you need a helping hand

With an impressive array of trained and certified support personnel, DreamQuest offers top-of-the-line support for your every IT requirement. Providing both regular day-to-day support, as well as specialized skills services, our customized account management helps you maximize you IT investments, ensuring your business is always running in peak condition.

• HP authorized service provider
• Certified service professional
• Single point of contact
• Faster response
• Support from alliances




Annual Maintenance (Hardware & Software)

The value of Annual Maintenance services often comes to the fore only when the error occurs, but what is often overlooked is the critical need for immediate technical assistance when you’re facing a project deadline. While most companies can troubleshoot normal problems, you need access to professional assistance when complicated problems crop up.

Under its Annual Maintenance service level agreements, DreamQuest keeps you upgraded with the latest software releases and provides replacement of faulty hardware spares. These services also assure uptime of the hardware along with the trouble-free running of software and standard office applications.

Warranty Upgrade

Though all OEM’s offer a standard warranty support with their products, organizations often need support beyond these timings, or look for faster response time and results. DreamQuest offers comprehensive warranty upgrade services available onsite and offsite. These services can be accessed 12x7 or upgraded to 24x7 according to your business needs.

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• Network Solutions

Get the Right Connections in Place

The loss arising from downtime of critical networks can be highly disruptive for an enterprise. To help organizations minimize the loss due to downtime, DreamQuest provides extensive Network Solutions. Our direct association with large networking companies such as Cisco and Tyco – AMP, enable us to offer high quality, round-the-clock support services.

Network Auditing

Network Auditing lets you analyze and maintain the optimal efficiency of your network performance By performing this physical examination, DreamQuest can provide you with a clear picture of the best possible network functioning. Based on current and future technological trends, DreamQuest provides product-less recommendations for upgrade and improvement.

Network Connectivity Services

DreamQuest offers end-to-end network connectivity services including network integration, communication construction services, systems design, and client support all based on industry standards. With DreamQuest you can also avail integration services for different physical switches and router subsystems, as well as network management, administration, planning, and cabling clean-up.

Network Management

Global organizations which operate in a heavily networked environment often require careful network management in order to maintain optimal system performance. DreamQuest has both the expertise and the technical capability to efficiently handle the complete operation however extensive the network may be.

Network Design

DreamQuest also has the professional capability to develop original, scalable network solutions that support your growing business needs. This includes product or technology selection, network integration, VOIP, load balancing and redundancy, policy based routing, IP address planning and deployment, network security, and project management.

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• Security Assessment and Audit

Identifying the critical information assets, threats and vulnerabilities to your systems is essential to keep your business geared up for future security threats. DreamQuest assesses your security capability and ascertains that your Information Security is in place to reduce your risk and ensure a secure environment.